You will only be able to earn Club One points after having initiated the membership and received the Club One membership card. Earned points are household-based and have no redemption value.
Termination of Club One membership also nullifies any Club One points.
Third-party services sold through Tallink Silja will not augment bonus points unless otherwise stated.
A Club One member paying for the trip or service is not entitled to points or Club One member prices unless he or she is the person receiving the service.
Club One reserves the right to refuse to grant points for certain services or services offered by partners, or grant only a part of the normal accrual.
Booking or redeeming a ticket does not in itself entitle the holder to points. Purchases made onboard are only registered by presenting the Club One card at the time of the purchase. Trips or purchases cannot be registered to the Club One account retrospectively. Only purchases by those household members who are registered Club One members will accrue registered points to the customer number from ticket and onboard purchases or prepaid luncheon vouchers.
Trips produced by tour operators will accrue points according to a separate route-based table.
In Finland, this also applies to trips for which the Silja Organisational Customer Card has been used. Trips produced by tour operators refers to trips produced by partners, e.g. cruise packages containing return coach transportation from the place of residence to the harbour.
Group trips eligible for a group discount will accrue points according to a separate route-based table. Trips made under Silja's company number will not accrue household-based points, travel or purchase balances.
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