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The passenger's rights and responsibilities

Passengers must observe the shipping company's regulations and the ship's captain's rules concerning order and safety on board the ship. The rules are displayed in the terminals and on board the ships.

The ship's personnel have the right to refuse passage of persons who may disturb or pose a danger to other passengers, themselves or the ship's safety, are under the influence of alcohol or narcotics, display disturbing or threatening behaviour, or do not otherwise comply with the rules concerning age, security, order or other regulations.

Alcoholic beverages purchased on board may not be consumed in the public areas. For the convenience of all passengers, disturbing behaviour in cabins or corridors in the cabin sections is not allowed.

Passengers have no access to the car deck during the voyage.

Smoking is allowed in designated smoking areas. Smoking is not allowed in the cabins.

Passengers are themselves responsible for their luggage. Silja Line will not compensate passengers for damage to luggage caused by the passenger themself or by the passenger's own carelessness. Silja Line is not obliged to compensate passengers for money, securities or valuables unless it was deposited in a safety deposit box at the ship's Information desk. Goods stored in lockers are not regarded as having been delivered to the shipping company for safekeeping. For more information, see the Terms and Conditions of passage concerning passengers and their luggage.

The passenger has to leave the cabin when the ship arrives at the passenger's destination port, when the contract of passage ends.

Passengers are themselves responsible for contacting competent authorities to find out which travel documents they need and for procuring such documents. Passengers are themselves responsible for providing the necessary valid travel documents and proof of identity.

Passengers are liable to compensate the shipping company in full for any damage attributable to their carelessness or negligence.


 
 
 


 

Good to know
Good to know
Time Difference and Ship's Time
Vehicle prices
Club Silja rules
Pets
Providing proof of identity
Age regulations
Passenger security regulations
Standard conditions of carriage
Check-in
Lost and found
Import regulations
Methods of payment valid onboard
Terms and conditions for payment and cancellations for groups
Terms and conditions for payment and cancellations for individual travelling
The passenger's rights and responsibilities
Youth groups
Service fee
Passport and Visa regulations
State of health, pregnancy and physical disability
Safety regulations on the car deck
Safety onboard
Insurance
Souvenir photographs
Reservations and tickets
General terms for package tours
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