Current information about changes due to Corona virus

Published 7.3.2020, updated 1.6.2020

CHANGING AND CANCELLATIONS OF BOOKINGS FROM 12 MARCH 2020

LATEST ROUTE TRAFFIC PLAN

TIMELINE OF CHANGES IN OPERATION & CANCELLED DEPARTURES

IMPORTANT TRAVEL ADVICE REGARDING COVID-19 RESTRICTIONS

LATEST UPDATES AND CONTACT NUMBERS ON OFFICIAL HEALTH AUTHORITY WEB PAGES

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Changing and cancellations of bookings from 12 March 2020:
 

  • Tallink Silja will contact all customers affected by cancelled departures. 

    Due to the state of emergency declared in our countries, we are currently receiving a huge number of customer enquiries, which means that it may take longer than usual to resolve each person's application, but we will provide a solution for and respond to every single application received.

    We are currently urgently dealing with customers who have bought a ticket for travelling in the closest departures. We thank you in advance for your patience and understanding during this challenging time.

    Customers can also help speed matters up by checking their contact details for their current booking / ticket by visiting the "My Booking" section on our website. By doing this you ensure that we can contact you quickly when we need to.


Tallink Grupp follows very closely the instructions and recommendations of each respective country where our vessels operate. You can read all the latest press releases on Tallink Grupp's Press center.

 

Latest route traffic plan


We currently operate between Finland-Estonia and Finland-Sweden as cargo ships, delivering medical supplies, food and other vital items. Travel for tourism purposes is currently not permitted. 

Routes we sail for necessary one way passenger traffic:

  • From Helsinki to Tallinn: Megastar, one way, both foot passengers and passengers with cars allowed to travel. 
    Additionally Star during peak departures.
  • From Turku to Stockholm: Baltic Princess and Galaxy, one way, both foot passengers and passengers with cars allowed to travel.
  • From Turku to Åland (Långnäs): Baltic Princess and Galaxy, one way, both foot passengers and passengers with cars allowed to travel.
  • From Åland (Långnäs) to Stockholm : Baltic Princess and Galaxy, one way, both foot passengers and passengers with cars allowed to travel.
  • From Åland (Långnäs) to Turku: Baltic Princess and Galaxy, one way, both foot passengers and passengers with cars allowed to travel.
  • From Stockholm to Turku starting from 14.5.2020: Baltic Princess and Galaxy, one way, both foot passengers and passengers with cars allowed to travel.
  • From Stockholm to Åland (Långnäs) starting from 14.5.2020: Baltic Princess and Galaxy, one way, both foot passengers and passengers with cars allowed to travel.
     

Routes are closed for passenger traffic until further notice:

  • From Helsinki to Tallinn & from Tallinn to Helsinki: Europa until 12.6.2020 ( Star & Megastar are operating)
  • From Helsinki to Åland to Stockholm & from Stockholm to Åland to Helsinki: Silja Serenade and Silja Symphony
  • From Tallinn to Åland to Stockholm & from Stockholm to Åland to Tallinn: Baltic Queen and Victoria
  • From Riga to Stockholm & Stockholm to Riga: Romantika and Isabelle
     

Timeline of changes in operations & cancelled departures:
 

  • 15.3.2020: Tallinn-Stockholm traffic has been suspended from Sunday 15 March and all departures are cancelled until further notice. Read more details from press release
  • 16.3.2020: Riga-Stockholm traffic has been suspended from Monday 16 March and all departures are cancelled until further notice. Read more details from press release
  • 17.3.2020: Tallinn-Helsinki route vessel Silja Europa has been suspended from Tuesday, 17 March and all departures are cancelled until further notice. Read more details from press release
  • 17.3.2020: Romantika sailed to Sassnitz, Germany 17.3.2020 to bring home Estonians and Latvians stuck in Europe. Romantika departed from Sassnitz on Wednesday, 18 March at 23.55 local time. The ship sailed to Port of Riga, Latvia and arrived in Riga on Thursday, 19 March at 23.55 local time. Read press release and more information
  • 18.3.2020: Tallink Grupp will temporarily suspend the operation of three of its hotels in Tallinn and Riga from Wednesday 18 March. Read more details from press release
  • 18.3.2020: Helsinki-Tallinn route's Shuttle traffic with Star & Megastar: New bookings for Day Cruise or Roundtrips between Helsinki and Tallinn are not sold from 18 March.

    Megastar continues to operate on the Tallinn-Helsinki route according its usual schedule.  During the weekend of Saturday 21 March and Sunday 22 March 2020 there were 4 additional departures with Megastar: Read press release

    Star departed from Helsinki to Tallinn 18.3.2020 according to schedule at 7.30am. All the following Star departures on Helsinki-Tallinn route were cancelled until further notice.
     
  • 19.3.2020: Star started operating between Estonia and Germany as a cargo vessel from 19 March 2020 to ensure transportation of goods between Estonia and western Europe. Read more details from press release
  • 19.3.2020: Helsinki-Stockholm traffic has been suspended from Wednesday 19 March and all departures are cancelled until further notice. Read more details from press release
  • 19.3.2020: Turku-Stockholm route ships Baltic Princess and Galaxy started to temporarily operate on the Turku-Kapellskär route from 19 March 2020 to provide cargo transport between Finland and Sweden. Read more details from press release
  • 23.3.2020: Baltic Princess and Galaxy return to Turku-Stockholm route via Långnäs in Åland Island from 23 March 2020 onwards to secure cargo traffic during coronavirus situation. Read more details from press release
  • 11.4.2020: Tallink Grupp’s vessels Megastar, Baltic Princess and Galaxy will no longer allow foot passengers and passengers with cars to travel to Finland from Saturday, 11 April 2020. Passengers are still allowed to travel these vessels from Finland to Estonia and Sweden as previously and cargo transportation will continue on all these vessels according to schedule. Read more details from press release
  • 19.4.2020: Star stopped operating on Paldiski-Sassnitz-route and it's traffic is suspended until further notice.
  • 29.-30.4.2020: Romantika  carried out a special trip on the Riga-Stockholm route on 29 – 30 April 2020 to transport cargo and workers between the two capitals. Read more details from press release
  • 14.5.2020: Tallink Grupp started selling tickets to passengers travelling to Finland from 5 May.  First passenger transport to Finland on ferries Star and Megastar are allowed from 14 May 2020 for workers and people with unavoidable reasons for travel. Read more details from press release
  • 24.5.2020: Tallink Grupp adds more departures to Tallinn-Helsinki route for its vessel Star
  • 28.5.2020: Baltic Princess and Galaxy return back to Turku-Mariehamn-Stockholm route. 
  • 06.06.2020: Megastar will operate with full summer schedule with 6 departures per day on Helsinki-Tallinn route
  • 08.06.2020: Victoria I will operate on Helsinki-Tallinn route from 8 June - 31 August

IMPORTANT TRAVEL ADVICE REGARDING COVID-19 RESTRICTIONS
 

  • Travelling to Estonia - Read more from Ministry of Foreign affairs: https://vm.ee/en & Visit Estonia 
  • Travellig to Finland - Read more from the Finnish Border Guard:


    Guidelines for border traffic from 14 May to 14 June 2020

    Clarifications on the arrival of foreign citizens in Finland between 14 May 2020 and 14 June 2020

  • The main advice from the local official health authorities is to follow extremely good hygiene practices - frequent and proper washing of hands, using disinfectants that are available around all our ships and hotels.
  • We are continuously and frequently forwarding advice and guidance to our crew and staff we receive from the authorities and partner organizations.
  • A number of important safety measures are being executed onboard. Read more here
  • All passenger vessels will only take a maximum of half of the total vessel capacity on board for any departure to ensure enough space is provided on board to keep passengers 2 meters apart from each other.
  • Before purchasing tickets please make sure that you follow the regulations when entering the country at the destination and pay attention to possible self-isolation rules.
     

Latest updates and contact numbers on official HEALTH AUTHORITY web pages:
 

For further information, please contact our customer service.

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Read below latest Tallink Silja news & press releases

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